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We take pride in offering support services for these brands: Purity, XClear and uNu.
At UNU, we strive to provide the top-notch service to our customers. Please feel free to reach out to us.
General FAQ
Find answers about order, shipping, RMA and warranty.
Product FAQ
Manual, demo, tips and tricks,
all about the product.
Warranty Policy
Are you qualify for warranty service? Find out here!
Contact Us
Our folks at UNU are ready to help you with any questions.
GENERAL FAQ
Frequently asked Questions
Transportation Security Administration (TSA) Requirements on airplane for batteries
Are you making a battery case for the new iPhone 7 or 7 plus ?
My Account FAQ
Technical Support
General Q&As
Shipping & Processing
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How to track my international packages?
I received an email that my product will be shipped and it has been more than 5 days, what can I do?
How long does it take to deliver my order?
How fast can my order be shipped?
What is your shipping policy?
How long does it take to ship my item?
Order & Billing
I have a question about my order. Who do I contact?
Where can I check on the status of an order?
General Warranty Policy
Shipping
Warranty Policy
Privacy Policy
Return / Exchange Policy
PRODUCT KNOWLEDGE BASE
DX Battery Case for iPhone 6/6S
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General Q&As
DX Battery Case for iPhone 6 Plus
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General Q&As
DX Battery Case for Galaxy S6
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General Q&As
UNU DX Free for iPhone 6/6S
Product Instruction Video
UNU Superpak Battery Pack for Smartphones and Tablets
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General Q&As
Unity Battery Case for Samsung Galaxy S5
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General Q&As
Product Instruction Video
Enerpak Micro Universal Battery Pack
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General Q&As
Product User Manual
AX Universal Car Charger
Product User Manual
DX Battery Case For iPhone 3G/3GS (Discontinued)
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General Q&As
Product User Manual
DX Plus Battery Case for iPhone 4/4S
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General Q&As
DX Battery Case For iPhone 4 & 4S
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General Q&As
Product User Manual
DX Battery Case for iPhone 5S/5
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General Q&As
Product User Manual
Aero Battery Case and Mat for iPhone 5S/5
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General Q&As
Enerpak Plus Universal Battery Pack
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General Q&As
Exera Modular Battery Case For iPhone 4 & 4S
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General Q&As
Product User Manual
Reveal Battery Case for iPhone 5C/5S/5
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General Q&As
Aero Battery Case and Mat for Samsung Galaxy S4 SIV
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General Q&As
Flexi Portable Battery Pack
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General Q&As
Enerpak Tube Universal Battery Pack
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General Q&As
Product User Manual
Enerpak Vault Universal Battery Pack
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General Q&As
Product User Manual
Enerpak Extreme Universal Battery Pack
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General Q&As
Enerpak Maximum Universal Battery Pack
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General Q&As
Ultrapak Fast-Charging Battery Packs
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General Q&As
Ultrapak Instruction Video
What is Ultra-X?
Product User Manual
CONTACT US
Speak to UNU
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Submit a ticket request [Preferred]
Other Ways of Reaching us
General Info & Business Hours
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Business Hours & Address
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Non-Operating Vacation & Holidays
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What is the best way of reaching us?
Non-support Inquiries
Retail & Distribution Inquiries
Marketing Opportunity Inquiry
uTry Product Testing Program Inquiry
Media & Review Inquiry
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