My Account FAQ Follow

What are the advantages of getting a free account at uNu?

A: Creating a free account with uNu offers you several great advantages. You can check the status of your order, create reviews on products you have purchased, manage multiple shipping and billing addresses, and give’s you options about our U-News e-paper.

 

How do I get a user account at uNu to track my order status and get deals and discounts?

A: Simply, click here, or locate the “UNU SHOP” button on the homepage and find the dropdown option that says “Login”

 

 Do you allow users like me to give reviews on your products?

A: We value our customer’s feedback so we have integrated a user based review system on our website so you can share your opinion with future visitors on the site. Just login to your account and start reviewing!

 

How do I review a product on the website?

A: To review a product on the website, login to your myuNu account and then navigate to any product page. You will be able to click the option “ADD REVIEWS”. You will be able to rate the product using a 5 star system; 1 being unsatisfactory and 5 being superior. You will also be able to leave a complete written review for others to see.

 

I am not receiving order updates, or any emails from uNu, what do I do?

A: First, we always recommend to check your spam folder to see if our U-News e-paper is finding its home there. You can also re-subscribe here to make sure you have been added. You can also contact services@myunu.com for a more in-depth inquiry.

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