I have a technical question about my product. Who do I contact?
A: Most technical questions can be answered either in the specific products page either in the FAQ tab or the Technical Features tab. However, you can also send submit a Technical Support Form for specific inquires.
My uNu battery product stopped working, what can I do?
A: (Oh no!) If your product has stopped working please fill out our Technical Support Form and we’ll help you ASAP!
A piece of my case broke before the warranty period ended, what can I do?
A: (Oh no!) To take care of your broken unit, please email firstname.lastname@example.org. Make sure to include your order number, model and color to make things go faster!
A piece of my case broke after the warranty period ended, what can I do?
A: We’re sorry to hear that. To help you get back on your way, we have additional parts for all our cases. Just check out our parts page to find the one you need! If you can’t find the part you’re looking for, fill out a Technical Support Form and we’ll help you find what you need.
What do I do if I receive a product that does not work?
A: (Oh no!) If you have received a product that is not working, you can either fill out our Technical Support Form or email us at email@example.com to get you back on track!