GENERAL FAQ

Frequently asked Questions

• Transportation Security Administration (TSA) Requirements on airplane for batteries
• Are you making a battery case for the new iPhone 7 or 7 plus ?
• My Account FAQ
• Technical Support
• General Q&As

Shipping & Processing

• ★ How to track my international packages?
• I received an email that my product will be shipped and it has been more than 5 days, what can I do?
• How long does it take to deliver my order?
• How fast can my order be shipped?
• What is your shipping policy?
• How long does it take to ship my item?

Order & Billing

• I have a question about my order. Who do I contact?
• Where can I check on the status of an order?

General Warranty Policy

• Shipping
• Warranty Policy
• Privacy Policy
• Return / Exchange Policy